General Terms and Conditions

Scope of application

1. These General Terms and Conditions (hereinafter referred to as GTC) apply to purchase contracts concluded by private and / or legal persons via the Tradingzone AG online store.

2. These GTC also apply to purchase contracts that are concluded in ways other than those specified under 1.1 (e.g. in person, by telephone, letter, fax or e-mail, etc.).

Prices

1. Sofern nicht ausdrücklich anders deklariert, werden sämtliche Preise in Schweizer Franken (CHF) angegeben.

2. All prices include VAT and processing fee. Customers with a B2B login can display prices excluding VAT. This will be activated by Tradingzone customer service on request.

3. Shipping costs are additionally charged to the buyer.
   

4. Tradingzone AG reserves the right to change the published prices at any time.

5. In the event of discrepancies, the prices and conditions stated in the online shop at the prices and conditions stated in the online store at the time of ordering shall apply.

Payment

1. Payment on collection on site in cash (CHF), by credit card (Visa or Mastercard), EC card, PostFinance Card or TWINT
   
   
2. Prepayment:
   In the case of advance payment, the delivery will be released for dispatch after receipt of payment.
   
   
3. Payment on account:
   

In the case of payment by invoice, the invoice must be paid within 30 days of receipt of the invoice, unless a different payment term is expressly specified. The buyer can find the relevant payment term on the invoice, which is provided exclusively in digital form (by e-mail and as a download in the customer portal). The invoice is always sent to the e-mail address provided by the customer immediately after the order has been submitted.

Tradingzone AG reserves the right to obtain credit checks on the customer and is authorized to forward customer data to third parties in this regard.

Information on payment processing can be forwarded to the Swiss. Association Creditreform.

Im Falle eines Default of payment: The invoice amount is due for payment at the latest on the calendar day specified in the invoice. The default interest rate is 9%. The contractor reserves the right to refuse an order until the entire outstanding amount has been paid. CHF 15.00 will be charged for the first reminder and CHF 20.00 for each subsequent reminder. The debt collection is carried out by Creditreform Egeli St.Gallen AG.
The expenses incurred for this are subject to reimbursement and depend on the amount of the claim. The fees after an unsuccessful second reminder amount to CHF 60.00 up to a claim amount (CA) of 50, 100.00 to CA 150, 125.00 to CA 300; 190.00 to CA 500, 260.00 to CA 1 000, 350.00 to CA 2 000, 530.00 to CA 4 000, 900.00 to CA 8 000, 1 330.00 to CA 16 000, 2 000.00 to CA 32 000, 2 600 to CA 50 000, from CA 50 000 they amount to 5.5% of the claim.

Terms of delivery

1. General information

   1. Unless otherwise agreed, purchased goods can be taken away directly on site.

   2. Delivery takes place within   Switzerland  and the  Principality of Liechtenstein.

   3. The benefit and risk of the delivery shall pass to the buyer or the commissioned forwarding agent when the goods leave the warehouse.

   4. For special deliveries (e.g. items with unusual dimensions, extreme weight, etc.) the delivery costs are calculated on request.

   5. The delivery costs are in addition to the sales price charged to the buyer's expense.

   6. For deliveries for which the delivery or collection date is more than one month in the future, Tradingzone AG reserves the right to charge the storage costs incurred for interim storage until the effective delivery date (CHF 5.- per pallet / week)

   
   Cost of delivery on site to kerbside

   1. From an order value of CHF 6'000.00  the shipping costs for delivery to the kerbside shall be borne by Tradingzone AG.

   
   Cost of on-site delivery with installation and assembly

   1. On-site delivery with installation and assembly is  additionally and (if not automatically shown by the store) on request  charged. As these deliveries require additional logistical effort, delivery is possible within 1-2 weeks. We always offer you the earliest possible delivery date. A requested delivery date specified by you will be adhered to if possible. We will inform you of the definitive delivery date in writing by e-mail.

   
   Cost of collection on site (Tradingzone AG in Regensdorf)
   

   1. On-site collection means that the goods are picked up in Regensdorf

   2. There are no additional costs for the buyer for collection on site.

Warranty conditions

1. Unless expressly agreed otherwise, all second-hand products are supplied “without guarantee”. Any warranty claims for these products are expressly excluded by Tradingzone AG.

2. Tradingzone AG guarantees that the goods have the warranted characteristics, have no defects that impair their value or suitability for the intended use, and comply with the prescribed services and specifications for the period specified at the time of purchase.

3. It is generally not possible to return furniture to Tradingzone AG.

Notice of defects (Art, 197ff OR)

1. You can notify Tradingzone AG of any defects (lack of warranted characteristics or damage to the products) within five working days of receipt (date of delivery bill).
   We will then work with you to find a suitable solution (reduction, conversion (= replacement with equivalent furniture) or withdrawal from the purchase).
   

2. In the case of second-hand furniture, traces of use cannot be contested by the notice of defects.  For the absence of warranted characteristics (drawer cannot be opened, etc.), the notice of defects applies again.

3. Complaints may be made verbally (on site, by telephone) or in writing (letter, fax, e-mail).

4. Complaints relating to traces of use, normal wear and tear or improper handling are expressly excluded.

5. We offer a goodwill return for brand new furniture. You can find the conditions here.

Scope of use

1. All rights, in particular rights of use and copyrights to the contributions, articles, photos, etc. made available are the exclusive property of Tradingzone AG in relation to the user.

Place of jurisdiction and applicable law

1. These GTC are governed exclusively  by Swiss law  and, unless otherwise provided by law, the provisions of the  Swiss Code of Obligations (OR).

2. The place of jurisdiction and place of performance for both parties is 8105 Regensdorf.

3. Company headquarters: Allmendstrasse 2, 8105 Regensdorf

Entry into force of the GTC

1. The present GTC come into force immediately.